All Hendon products carry a warranty against defect – guaranteeing that the Goods will be free from defects in material and workmanship and fit for purpose. This cover excludes wear and tear through regular use, and misuse and neglect. Where any valid claim is made for breach of the above Warranty, we will replace the Goods or the part in question free of charge and return the Goods to the Customer, return carriage prepaid by Hendon. So far as any possible further liability of Hendon is concerned it shall only be liable for losses that are foreseeable, but if the Goods are used for business purposes Hendon will not be liable for any economic or consequential losses, costs or damages.
Any claim for breach of the above Warranty shall be notified to the Company within a reasonable time after discovery.
Should you wish to make a claim please contact Hendon Ladders here.